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Serve your customers

Customer Portal — your customers see what you see

Every customer gets a login where their cases, invoices, devices and requests live. They follow repair progress live, accept offers, and ask for service — without calling you.

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What it contains

  • Live case tracking: status, stage and notes for each device in service
  • Invoices and payment terms visible — pay by MobilePay/bank links where enabled
  • Service requests and claims submitted online with photos and details
  • Ownership claims for devices bought used — verified by your shop
  • Handshakes: agreements between customers, talents and businesses
  • Messaging with your business inside the same account

How it works

  1. The customer registers — or you create the account when they hand in a device.
  2. They claim ownership of their device or you link it for them.
  3. Cases, offers and invoices appear in the portal as work progresses.
  4. Requests, chats and payments happen there — everything stays in history.

Questions

What can customers see?

Their own cases with live status, their invoices, offers awaiting approval, their devices and all messages — nothing else.

What is an ownership claim?

When a device changes hands, the new owner claims it in the portal. Your business verifies and approves — keeping service history attached to the right person.

Related modules

Proposals — offers that turn into work Tickets — every request answered, nothing lost Messaging — talk where the work lives Booking — appointments that know their case Business Panel — your whole company in one view Command Center — the only window an owner needs Case Management — every job tracked, every euro counted Invoicing — from finished work to booked revenue POS — a cash register that knows your customers Webshop — your catalogue, open for business online Remote Service — the workshop that reaches the customer's desk Service Directory — local business, searchable Talent Marketplace — local skills, hired directly Navigator — the archipelago, mapped by its boaters Flea Market — local bargains, zero listing fees Local Discovery — the good stuff around you