Case Management — every job tracked, every euro counted

What it contains

• Work orders with statuses from open to paid — filtered lists and age warnings
• Visual workflow builder: drag stages per service type, from diagnosis to final report
• Automated stages can run remote scripts on the customer's computer
• Work timers and activity log feed real labor cost — not guesses
• Parts, purchase orders and supplier invoices attach directly to the case
• Profit per case = invoiced revenue − vendor costs − labor, always visible

How it works

1. Create a case from a customer request, a ticket or manually in seconds.
2. Pick a workflow template — stages light up, skip or jump as the work demands.
3. Timers and stage results log themselves while you work.
4. Invoice the finished case and read its true profit in the same view.