All modules
Serve your customers

Proposals — offers that turn into work

Build a quote with priced lines, send it, and watch it move through sent, viewed, accepted and confirmed. When the customer says yes, the proposal becomes a case or order — no retyping.

What it contains

  • Priced line items with VAT — built on the product register
  • Status tracking: draft, sent, viewed, accepted, confirmed, declined
  • Customer approves online — the portal shows the offer clearly
  • Accepted proposals convert to cases and invoices directly
  • Proposal pipeline visible in the Command Center sales funnel
  • Notifications on status changes — nothing waits silently

How it works

  1. Create a proposal for a customer with lines from your product register.
  2. Send it — the customer reviews and accepts inside their portal.
  3. Convert the accepted offer into a case or order.
  4. Track your whole offer pipeline in the sales funnel report.

Questions

Can the customer accept a quote online?

Yes. The customer portal shows the proposal and accepts or declines it there — status updates reach you instantly.

Do proposals feed the sales reports?

Yes — offers in each stage are part of the Command Center sales funnel per rep.

Related modules