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Serve your customers

Booking — appointments that know their case

Book service appointments and home visits against real availability. Each booking can carry its case, so the technician arrives knowing the device, history and job plan.

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What it contains

  • Appointment booking for in-shop and on-site visits
  • Home-visit journey tracking: on the way, arrived, work, done
  • Automatic reminders before the visit — fewer no-shows
  • Bookings link to cases, so work starts with context
  • Calendar-friendly — fits alongside your normal schedule
  • Notifications keep customer and staff synchronized

How it works

  1. The customer picks a time, or your staff books it for them.
  2. The visit appears on the case — reminders go out automatically.
  3. Track the journey live: departure, arrival, work in progress, done.
  4. The resulting work and hours land on the same case.

Questions

Does booking support home visits?

Yes — home-visit bookings include journey tracking and arrival confirmation, built for field service.

Is booking free?

Yes — it is part of the free platform like the other business tools.

Related modules

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